DISCLAIMER:
Suzie Q Studio / Suzie Q Beads Ltd. makes every effort to ensure that our photos represent the colours shown in our products as accurately as possible. Please be aware that there will be a slight difference in colour between different devices. And remember, because most of the items available at Suzie Q’s online "Beady Boutique" are rare, vintage, limited-edition, or one-of-a-kind/handmade, and therefore can’t be re-ordered or re-created, so snap up the treasures that catch your eye when you see them!
ORDERING INFO:
• Most items available at Suzie Q Studio are one-of-a-kind, limited-edition, vintage, and sometimes handmade, so when an item is SOLD OUT, there are usually NO MORE available.
• Adding an item to your shopping cart doesn’t guarantee that you’ll be able to purchase it at a later date.
• Items are only held for you once you place the order, along with your payment.
PAYMENT INFO:
• All products listed on the Suzie Q Studio are in CANADIAN $s.
• All transactions while shopping online at Suzie Q Studio are handled through the “SHOPIFY” payment system. Suzie Q Studio/Suzie Q Beads Ltd. does not have direct access to or able to store your credit card information at any time.
• Payment types available are: Visa, Mastercard, and PayPal
• Orders that are shipped to a Canadian address will be charged the applicable taxes pertaining to the province where the order is shipped to, including GST (Goods & Service Tax) and provincial sales tax, where applicable.
• When a Suzie Q GIFT CARD is purchased, no tax is applied until a purchase is made using the GIFT CARD.
SHIPPING INFO:
Suzie Q Studio currently ships within Canada only. 
At this time, Suzie Q Studio does not ship outside Canada.
This includes the United States, the UK, European Union countries, Australia, New Zealand and other international destinations.
I know this may be disappointing for my long-time international customers, and I’m truly grateful for all of your support over the years.
For the foreseeable future, CANADA ONLY is the simplest and most manageable shipping solution for Suzie Q Studio. For MORE DETAILS, please CLICK>>>
Shipping Updates
Thank you so very much for your understanding and continued support! 


With beadiest regards,
~ Suzie
Suzie Q Studio
• All Canadian orders are shipped via Canada Post.
• Shipping costs are calculated at check-out, before payment of your purchase is required.
• Orders are processed within 1-3 BUSINESS DAYS of placing your order, Monday through Friday, 9 a.m. to 5 p.m. (MST), excluding holidays.
• Please allow an additional 1–2 business days during extra-busy times, such as special sales and holidays.
• Once your order has been shipped, delivery times are determined by the carrier and can occasionally be affected by weather, holiday backlogs, service interruptions or other circumstances beyond our control.
• Suzie Q Studio/Suzie Q Beads Ltd. is not responsible for carrier delays.
• FREE LOCAL PICK-UP is AVAILABLE for Calgary and area Suzie Q Studio shoppers. For MORE DETAILS, please CLICK >>>Free Calgary Pickup
RETURNS & EXCHANGES:
• All purchases are NON-REFUNDABLE.
• Regular-priced purchases are EXCHANGE only.
•. Suzie Q Studio wants you to be happy with your order, so if you’re not completely satisfied with your online purchase, you may exchange your item(s) WITHIN 10 DAYS of the delivery date, with authorization. Please use our Contact Form to let us know the reason for your exchange and remember to relay your Order# and Product Stock ID# of the item(s) you wish to exchange.
• In order to receive an exchange authorization, all items must be unworn, unused and in new, original condition, and include the original packaging. Suzie Q Studio/Suzie Q Beads Ltd. reserves the right to refuse return of items that do not meet our return policy requirements.
• All shipping costs involved with any exchanges are the responsibility of the customer.
• All purchases of custom or sale/discounted items, are FINAL -- no exchanges or returns.
CONTACT / CUSTOMER SERVICE:
• If you’ve discovered an error in a Suzie Q Studio product listing or have any questions, please get in touch to let us know the details by using our CONTACT FORM by clicking
HERE >>>CONTACT SUZIE Q STUDIO
PRIVACY POLICY / TERMS OF SERVICE:
Suzie Q Studio / Suzie Q Beads Ltd. reserves the right to change our Policies and Terms of Service at any time, without prior notice: